Coronavirus Travel Info

Seat Reservations

For some trains you will now be required to have a seat reservation to travel. If you don't have a seat reservation, you may not be allowed to board.
TrainSplit automatically gives you the required reservation when needed, so you don't need to worry. Often a specific seat may not be reserved, just a place on the train. This is done to allow groups that live together to travel together, but to allow others to retain social distancing. In this case, you can choose your seat when you get on the train.

Travelling Advice

Can you travel another way? Help us to keep the trains clear for those who really need them.
For current advice, please go to the National Rail Website

Will I get a refund if I decide not to travel?

Your refund rights are set by the Train Operating Companies, not by us. We're not allowed to vary them.

If you have an Off-Peak or Anytime ticket and you apply for a refund on an usused ticket, an admin fee will apply.

Advance tickets are non-refundable even in lockdown or quarantine scenarios (unless disruption to your booked journey means you do not travel) but you can change the date and time of your booking and an admin fee will apply.


For refunds, please go to https://refunds.trainsplit.com